Privacy Policy

At Light My Darkness (https://lightmydarkness.org), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services related to Pets Care.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and address when you contact us, book a service, or fill out a form.

  • Pet Information: Details such as your pet’s name, breed, age, medical needs, or behavior to help us provide proper care.

  • Payment Information: Secure transaction data for booking and billing (handled through trusted third-party processors).

  • Website Usage Data: IP address, browser type, device, and pages visited to help improve our website experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and managing pet care services

  • Responding to inquiries and support requests

  • Sending appointment confirmations and updates

  • Personalizing your user experience

  • Improving our website, services, and customer satisfaction

  • Complying with legal obligations

3. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

  • Service providers who help us manage operations (e.g., payment gateways, appointment platforms)

  • Veterinarians or emergency services in case of pet health emergencies

  • Authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to enhance your experience on our site, including:

  • Remembering your preferences

  • Understanding user behavior and website performance

  • Ensuring secure access to certain features

You may disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent at any time

  • Request that we stop processing your data

To make any of these requests, please contact us at: contact@lightmydarkness.org

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.

8. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will be revised accordingly. Continued use of our website after updates indicates your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: contact@lightmydarkness.org
🌐 Website: https://lightmydarkness.org